Frequently Asked Questions
We understand that you may have questions about mediation and navigating the mediation process. Here are a few of our most frequently asked questions listed below. Please contact us for any questions you may have around mediation or the mediation process.

Privacy & Confidentiality
New Horizons Mediation Group is known as Private Party Mediation. Your information and case will be kept private and confidential.

Voluntary Participation
Mediation is 100% voluntary and boasts an average success rate of 70-80%.

Length of Mediation
Each mediation case is different and we want to make sure we deliver the best service possible. Most mediations can be done in as little as one session or can span over several sessions. Contact us and we will be happy to discuss your case with you.

Fees
We offer an easy and straightforward fee schedule that doesn't leave you guessing. Our fees are $200 per hour for mediation. This does not include any legal filing or court associated fees (if applicable).
**We offer limited monthly slots that are income based sliding scale. Contact us for more information.**

Accessibility
We are primarily a virtual-based mediation provider. For those that do not have internet access, we have the capability to offer telephonic mediation. We can host in-person mediation sessions upon special request (additional fees will be incurred).

How is Mediation Different from Arbitration or Litigation?
Unlike arbitration or litigation (court), mediation is a cooperative approach to resolving disagreements or disputes. The mediator does not make a decision but helps the parties negotiate a resolution.